In this article, you will find the most essential four factors that, according to us, are important in rating the services provided by the ISP, and you can assess our high rankings for yourself. Our assessment process also includes the results of the Tweakers awards and provider ratings from the Customers Association for the best provider. 

Find out more about why we think that KPN is one of the best internet providers here

KPN internet in the Netherlands

Internet provider


kpn internet provider

Package: Snel

      € 35 per month, after 6 months €42.50 p/m
      € 25 setup fee
      Max 50 Mbit/s downloads speed
      Max 5 Mbit/s upload speed
      12 month contract
      Internet only


kpn internet provider

Package: Sneller

      € 35 per month, after 6 months €47.50 p/m
      € 25 setup fee
      Max 100 Mbit/s downloads speed
      Max 10 Mbit/s upload speed
      12 month contract
      Internet only


kpn internet provider

Package: Supersnel

      € 35 per month, after 6 months €50 p/m
      € 25 setup fee
      Max 200 Mbit/s downloads speed
      Max 20 Mbit/s upload speed
      12 month contract
      Internet only

Four reasons why you should choose KPN

1. The customer service experience
KPN offers far more options to reach out to the customer services department than most other internet service providers. Customers have an opportunity to reach KPN’s customer service via chat. Individuals can also post a question on social media platforms like Twitter and Facebook and the concerns are addressed at the earliest. Another option is to reach the KPN forum with questions.

Via telephone, the KPN customer service is available 24/7. Customers have the liberty to reach out to KPN (XL) stores. According to The Consumer’s Association, KPN’s customer service scores of 7.8.

2. KPN’s internet connection’s reliability
The KPN-owned ADSL nationwide networks allow its internet access to every household. The company’s investment in the wired network is seamless to be able to provide VDSL speeds by nearly 200 Mb/s. And with the introduction of super vectoring in mid-2018, KPS offers a speed of up to 400 Mb/s.

Along with DSL, KPN offers superfast fiber optic internet with up to 500 Mb/s, albeit Regge fibre, a 3rd party, set up the fibre optic connection.
Despite the occasional disruptions, KPN scores high on its internet connection dependability. KPN’s fiber optic and ADSL internet scored 8.2 and 7.9, respectively, as rated by the Consumer’s Association.

3. Affordability
KPN ranks an average position as far as the costs are concerned. This is in terms of the price and offer. KPN excels in its quality and quantity with price ratio. Many customers also maintain the KPN network, making the network’s price slightly higher.

4. Additional services

KPN is known to provide a heap of additional services of all network providers. KPN Veilig is a free internet security package the provider offers to its customers to secure the users’ computers and smartphones. KPN Veilig is also auto-updated.

Every internet subscriber gets free Wi-Fi hotspots, which allows them to get internet access at a few million places in the Netherlands and 20 million places globally.
KPN mobile subscribers can use ‘KPN Compleet’ and combine the fibre optic or ADSL internet subscription with their mobile subscription for attaining additional benefits like extra invoice discount and double data and minutes.

With KPN’s unique everything in one package, one can skip the traditional telephony. This shows the thoughtfulness of the brand as not everyone finds the conventional all-in-one package to be useful.

The three steps of choosing KPN’s ‘Everything in one’ is; (1) Choose between ‘Internet’ or ‘Internet & 4K TV’, (2) Choose fixed calling or Wi-Fi amplification, and (3) Choose additional entertainment services.

FAQ about KPN internet

KPN is rated as the best internet service provider in the Netherlands. One of the criteria that decide the service provider’s ranking is the highest speed its network can reach. KPN offers ADSL as well as an optic fiber connection.

Most ADSL internet service providers offer a speed only up to 100Mb/s, KPN providing a massive 200Mb/s internet speed. KPN has earned the title of ‘The fastest 5G network service in the Netherlands’. The company has also clocked the highest speed of 500Mb/s with its 4G and 5G networks.

With 1Gb/s speed download speed coupled with 500Mb/s upload speed, KPS’s fiber optic internet services is largely appreciated by users.

KPN network is a highly reliable one. The service provider is prudent in offering DSL as well as optic fiber internet connectivity options. The different options are useful for customers with additional needs.

Even mobile subscribers with KPN can get hotspots at several places in the country and outside one. KPN through its reliable network has ensured that none of its customers ever experiences any network issues. However, if you still face any, you can reach out to the customer support team.

KPN is one of the best internet services providers in the whole of the Netherlands. It is known for its excellent customer service. Customers can reach out to the executives through a multiple channels and readily contact the customer service department. Therefore, instead of relying on making calls, one can start an interaction on Facebook or Twitter and be sure to get a response in no time.